Curriculum Vitae

2010-current: Systems engineer in the Swiss Collaboration sales team

As Systems engineer in the Swiss Collaboration sales team, I’m responsible to support the Swiss sales team in selling the Cisco collaboration  portfolio.

With the focus on the Video architecture of Cisco I’m supporting all sizes of Customers and Partners in this technology area. Video is the new Voice. With that said, I need to be able to integrate all my knowledge from the Vocie days into the new merged world of today.

The Swiss Collaboration sales team is not as big as I could only focus on Video, therefore I need to be knowledgeable in the full Collaboration portfolio, such as WebEx, Cisco Unified Communications Manager suite. With the knowledge built over the last 10+ years in the Networking environment, I can advice our customers on all levels, from the Network to the User Experience.

2010-current: Cisco Sales Engineer for Unified Collaboration and Video in Switzerland

Swiss Unified Communication Sales TeamCovering all UC technology in the swiss team. Delivering customer workshops around the UC topic
Strong focus on the Cisco Video architecture
Covering Swiss Partner requestsSupporting the Swiss partners in the area of Cisco UC and Video questions.
TechnologyCisco Unified Communications Manager ( CSR 10.x SRND ) with all it's components
Cisco Video Arcitecture Video Design

2007-2010: Cisco Network consultant engineer in the EMEA UC/Video Practices

Cisco Unified Voice practices team (EMEA)Project deployment of Cisco Telepresence SolutionLow Level design documentation
Solution implementation documentation
Handover testing documentation
End-user Training
Administrator Training
Cisco ATP partner development
APT partner consulting services
Cisco Telepresence Virtual Team host
contribution to Best Practice for Telepresence
Close relation ship with Cisco Telepresence Business Unit
Telepresence lab
Project Engineering
CustomersE.ON
Tesco
Swisscom
Swiss Innovation Forum
BWI Germany
Telefonica
Bayer
Roche
Swiss Post
Dassault
TeliaSonera (Finland/Sweden)
Nokia Siemens (Germany/Finland)
TDC (Denmark/Sweden)
Vestas (Denmark)
Accenture (Germany/UK)
TechnologyTelepresenceCTS-3000 /CTS-1000/CTS-500
Cisco Unified Callmanager 5.x ; 6.x
Cisco Telepresence Manager
Microsoft AD
Microsoft Exchange 2003/2007
Cisco Telepresence Multipoint Switch
Cisco Telepresence interoperability with legacy video endpoints
.h323 endpoints
Tandberg Edge 95
NetworkQoS
Campus and LAN QoS
Cisco Catalyst 6500
Cisco 3750G / 3560G
WAN QoS
Cisco 3750G-ME
Cisco 7200 VXR
Cisco 7301
Cisco 38xx
WAN capacity planning for international Telepresence deployments
Telepresence Network readiness
EnvironmentAcoustics
Light
HVAC

2005-2007: Cisco NOS support engineer in the Swiss Advanced Services Team

Nationale Suisse InsuranceNetwork IPT readiness assessmentDetailed Network assessment with the main focus that it would be able to carry VoIP services.
NovartisNetwork migration of a manufacturing plant in TurkeyNew Low Level Design
Migration strategy and documentation
Onsite Network migration
Admin training and network handover
L.Hoffman-La RocheMaintained the good relationship with the Roche Network Engineering Team.Worked on: Wireless
Core MPLS migration strategy
VoIP, Cisco Unified Callmanager
EIGRP/BGP routing
LAN-Switching Datacenter
This engagement ended by September 2007 due to my personal changes within Cisco
UBSSupporting the UBS networking team on stabilize and optimize there network with a big focus on the LAN switching infrastructureCisco Catalyst 6500 (Native and Hybrid configuration)
EIGRP routing
BGP routing
Software strategy
Software evaluation and validation
L.Hoffman-La RocheWorking in a close relationship with the Roche networking engineering team on standardize there network designs and configurationDelivering Cisco advisory services to Roche in Network design questions

2005-2006: Cisco Network consultant engineerin the Swiss Advanced Services Team

Swisscom BroadcastProof of concept for Multicast audio streaming over ADSLADSL (ISDN and Analog)
AAA access security with Cisco ACS server
OSPF, RIPv2 & BGP routing
QoS on ADSL access links
Multicast routing
IP-PIM sparse design
Low Level Design and implementation document for multicast Radio streaming
Design and implement the out of band management network for Swisscom Broadcast remote antenna sitesADSL
ISDN Dial-In
GPRS access
Leased line
AAA access security with Cisco ACS server
OSPF, RIPv2 & BGP routing
DM-VPN IP-SEC over GPRS
creating the Low Level Design, Network ready for use and test procedure documentation
Supporting Swisscom Fixnet as Network consultantBasic and Advanced Lan Switching training for Cisco 6500 and Cisco 3750 platform
Switching
Lab manager in the Swiss SP-LabRouting and Switching

2002-2005: Cisco AVVID TAC engineer in the Brussels world wide TAC

8 weeks BrusselsVoice over IP speed-up
Callmanager boot camp
CVoice
CCNA
CIPT
CCIE Voice Drake test (7/2003)
KT Troubleshooting course
3 YearsBrussels and ZürichWorking as AVVID TAC engineer for the Brussels AVVID TAC, covering a wide variety of technologies around Cisco Callmanager.
Applications (Callmanager/IPCC Express/SoftPhone/Unity)
Voice protocols (SKINNY/H323/MGCP/ISDN)
Access technologies (E1/T1/BRI/FXS/FXO/E&M)
IOS gateways (2600/3600/4500/3700)
Voice gateways (VG200/VG248/VG224/6608/6624/CMM/ATA186)
IP Phones (79xx/ATA186)
Voice QoS
Wireless (7920)
Switching (L2 configuration/InlinePower)
Video for Callmanager
General L3 troubleshooting
Windows Server knowledge & troubleshooting skills
MeetingPlace Solution
Cisco Unity Voice Mail
Setting up the Swiss AVVID TAC lab

2000-2002: Cisco Network consultant engineer in the Cisco Professional Services EMEA Team

6 weeksSan JoseTelenor MPLS project (Oslo)
working as project engineer during network staging in San Jose for 6 weeks
1 weekTraining in Brussels Advanced BGP course
6 monthsUK360 Networks Global MPLS IP network
Working for 6 months on implementation, roll out and installation plans Performed network testing and handover Delivered GSR training to 360 Networks operation
2 monthsSan Jose, Saudi ArabiaSTC (Saudi Telecom) MPLS/ATM network deployment
Network staging in San Jose as team lead with partner resource (Intracom) Network roll out & testing in Riyadh Network handover to customer
6 weeksWarsau/SwitzerlandEnergis Polska MPLS/Voice Network
Backup project engineer,4 weeks in Warsaw Roll out & installation of network Network handover testing

1996-2000:

4 YearsMuttenz, near BaselElectronics engineering school FHBB - Fachhochschule (Basel)
2 YearsReinach (Basel, Switzerland)Part-time IT support for MCS AG in Reinach (Basel, Switzerland)

1995:

1 YearUSA at Bear Instruments (San Jose)Network Support
Web design
Helping in developing GC-MS-MS Mass-Spectrometers (Now sold by Variant as 320-MS)